Privacy Policy

Last Updated:

Our Privacy-First Commitment

A10city is a privacy-first organization. We believe your data belongs to you. We do not use cookies, we do not track you across the web, and we do not share your personal information with third parties. This policy explains our minimal data practices in plain language.

1. Information We Collect

We collect only the information you voluntarily provide to us. We do not use cookies or tracking technologies to collect data about you.

Information You Provide

When you contact us via email, you may provide your name, email address, and any other information you choose to include in your correspondence. This is the only personal data we collect.

Privacy-Friendly Analytics with Simple Analytics

We use Simple Analytics, an independent, privacy-friendly analytics service based in the EU. Simple Analytics helps us understand how our website is used without compromising your privacy.

What makes Simple Analytics different:

  • No cookies: Simple Analytics does not use cookies or any other tracking technology.
  • No personal data: It does not collect IP addresses, device fingerprints, or any personally identifiable information.
  • No cross-site tracking: Your browsing activity is not tracked across websites.
  • GDPR compliant: Fully compliant with GDPR, CCPA, PECR, and other privacy regulations.
  • Transparent: Our analytics dashboard is public—you can see exactly what we see at simpleanalytics.com/a10city.com.

Simple Analytics collects only aggregate, anonymous data such as page views, referrer sources, and general geographic regions (country-level only). This data cannot be used to identify individual visitors.

2. How We Use Your Information

We use the information you provide via email solely to respond to your inquiries, provide support, and communicate with you about our educational services when you have requested such communication.

We do not use your information for marketing purposes unless you have explicitly opted in to receive such communications.

3. No Third-Party Sharing

We do not share your personal information with any third parties. Your data stays with us and is used only for the purposes you provided it.

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties. This includes marketing companies, data brokers, or any other third-party services.

The only exception would be if required by law through a valid legal order from Indian authorities, in which case we would notify you to the extent legally permitted.

4. Data Security and Compliance

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All personal data shared with us through email is stored and processed in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable data protection laws of India. We are committed to maintaining the highest standards of data protection as required by Indian law.

While we strive to protect your information, no method of transmission over the internet is completely secure. However, our minimal data collection approach means there is very little data at risk.

5. Your Rights

Under Indian data protection law and as part of our privacy-first commitment, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of any personal data we hold about you.
  • Right to Correction: You can request that we correct any inaccurate information.
  • Right to Erasure: You can request that we delete your personal data from our records.
  • Right to Withdraw Consent: You can withdraw your consent for us to process your data at any time.
  • Right to Grievance Redressal: You have the right to lodge a complaint with the relevant Data Protection Board of India.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. No Cookies Policy

We do not use cookies on this website. Unlike most websites, we have chosen not to use cookies, tracking pixels, or any other tracking technologies.

This means:

  • No cookie consent banners are needed because there are no cookies to consent to.
  • Your browsing is not tracked across sessions or websites.
  • No personal data is collected automatically when you visit our site.
  • Your privacy is respected by default, not as an afterthought.

This is possible because we use Simple Analytics instead of traditional analytics tools like Google Analytics. Simple Analytics was built from the ground up to provide website insights without invading visitor privacy. They don't track individuals, don't use cookies, and don't collect personal data—proving that useful analytics and privacy can coexist.

7. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have any concerns about our data practices, please contact us:

A10city Private Limited

Email: info@a10city.com

We are committed to resolving any concerns you may have about our privacy practices.